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Raytu Laser continues to expand its global presence by providing reliable laser solutions and professional technical support to manufacturers worldwide. Recently, a factory based in Croatia introduced a Raytu Laser RT3015G 6000W fiber laser cutting machine into its production line. To ensure smooth installation and optimal machine performance, Raytu Laser arranged for our experienced after-sales engineer Peter to visit the customer’s facility and carry out on-site installation and commissioning.
The Croatian customer operates in the metal fabrication industry, producing a wide range of precision components for local industrial and construction applications. As market demand increased and production requirements became more complex, the factory needed a more efficient and accurate cutting solution. After evaluating several options on the market, the customer chose Raytu Laser due to its strong reputation for high-performance machines, stable cutting quality, and reliable after-sales service.
Upon arriving at the customer’s factory, Engineer Peter conducted a detailed inspection of the installation environment, including the power supply system, gas supply configuration, workshop layout, and machine positioning area. Careful preparation and precise installation are essential to ensure the machine operates at its full capability. With close cooperation from the customer’s technical team, the RT3015G 6000W machine was successfully installed and adjusted according to Raytu Laser’s strict technical standards.
After installation, Peter began the commissioning process by performing a series of cutting tests using the customer’s actual production materials. The RT3015G demonstrated excellent cutting performance, delivering smooth edges, high precision, and stable results even during continuous operation. The 6000W fiber laser source provides powerful cutting capability, allowing the machine to handle a wide range of metal materials while maintaining high speed and efficiency.
In addition to installation and testing, Peter provided comprehensive on-site training for the customer’s operators. The training covered machine operation procedures, CNC control software usage, safety guidelines, routine maintenance, and troubleshooting techniques. Through this hands-on guidance, the operators quickly became familiar with the system and were able to begin production shortly after the installation was completed.
The customer expressed strong satisfaction with both the performance of the RT3015G laser cutting machine and the professionalism of Raytu Laser’s service team. The presence of an experienced engineer on-site ensured that the machine was installed correctly and that the operators gained practical knowledge for daily operation.
This successful project highlights Raytu Laser’s commitment to supporting customers not only with advanced equipment but also with dependable technical service. With powerful machines like the RT3015G 6000W fiber laser cutting system and dedicated engineers such as Peter, Raytu Laser continues to help manufacturers around the world improve productivity, enhance cutting quality, and strengthen their competitive advantage in the global market.