At Raytu Laser, we believe that long-term customer success is built on advanced technology, reliable equipment, and strong local support. Recently, our after-sales engineer Peter visited a customer’s factory in Saudi Arabia to complete the on-site installation and commissioning of a Raytu RT3015H 6000W fiber laser cutting machine, further strengthening our partnership in the region.

The customer is a professional metal fabrication company serving local industrial and commercial projects. With growing demand for high-efficiency, high-precision metal cutting, the customer required a powerful and stable laser cutting solution capable of handling continuous production. After careful consideration, they selected the RT3015H 6000W model, a heavy-duty machine well known for its cutting speed, accuracy, and reliability.

Upon arriving at the factory, Engineer Peter conducted a thorough inspection of the installation site, including power supply, gas system, ventilation, and overall workshop layout. Based on the actual working conditions, Peter coordinated closely with the customer’s technical team to ensure that all preparations met Raytu Laser’s installation standards. The RT3015H machine was then positioned, leveled, and assembled with strict attention to detail.

During the commissioning phase, Peter performed a series of cutting tests on different metal materials to verify cutting quality, edge smoothness, and dimensional accuracy. The 6000W fiber laser source demonstrated excellent performance, delivering fast cutting speeds and stable results that fully met the customer’s production requirements. System parameters were optimized to ensure long-term operational stability and high efficiency.

In addition to installation and testing, comprehensive on-site training was provided to the customer’s operators. Peter explained machine operation, CNC software usage, safety procedures, routine maintenance, and basic troubleshooting. This hands-on training enabled the customer’s team to quickly master the equipment and begin production with confidence.

The customer expressed high satisfaction with both the machine performance and Raytu Laser’s professional after-sales service. They highlighted that the presence of an experienced engineer on-site significantly reduced installation time and ensured a smooth transition into full production.

Saudi Arabia is one of Raytu Laser’s most important overseas markets. To date, we have successfully delivered over 500 laser machines to companies and factories of various sizes across the Kingdom. Our equipment is widely recognized in the Saudi market for its excellent quality, long-term reliability, and responsive after-sales support, earning the trust of customers in metal fabrication, construction, and industrial manufacturing.

This successful installation of the RT3015H 6000W fiber laser cutting machine once again demonstrates Raytu Laser’s commitment to customer-oriented service and strong local support. With engineers like Peter providing professional on-site assistance, Raytu Laser continues to help customers in Saudi Arabia improve productivity, reduce costs, and achieve sustainable growth.