Raytu Laser continues to deliver high-performance laser solutions to customers around the world, helping manufacturers enhance productivity and achieve higher precision in metal processing. In a recent project in Russia, our after-sales engineer Wang successfully completed the on-site installation and commissioning of a Raytu RT3015G 12000W fiber laser cutting machine, further strengthening our presence in the region.

The customer is a well-established metal fabrication company serving industrial and construction sectors. As production demands increased, particularly for thick metal plate cutting and high-volume processing, the company required a more powerful and efficient cutting solution. After comparing multiple suppliers, the customer selected Raytu Laser for its advanced technology, machine stability, and strong reputation for reliable after-sales support.

To ensure a smooth and efficient installation process, Engineer Wang traveled to the customer’s factory and conducted a comprehensive site inspection. This included evaluating power supply capacity, gas systems, ventilation conditions, and workshop layout. Given the high power of the 12000W system, precise installation and strict adherence to technical standards were essential. Wang worked closely with the customer’s team to ensure that all preparation work was completed properly before installation began.

The RT3015G 12000W fiber laser cutting machine was then installed, aligned, and calibrated with great attention to detail. During the commissioning phase, Wang performed a series of cutting tests using the customer’s materials, including thick carbon steel and stainless steel plates. The results demonstrated excellent cutting performance, with smooth edges, high precision, and stable operation even under continuous heavy-duty workloads. The high-power laser source significantly improved cutting efficiency, enabling the customer to reduce processing time and increase output.

In addition to installation and testing, comprehensive on-site training was provided to the customer’s operators. Wang guided the team through machine operation, CNC control system usage, parameter adjustment, daily maintenance, and troubleshooting procedures. This hands-on training ensured that the operators could quickly master the equipment and operate it safely and efficiently.

Throughout the project, Raytu Laser maintained close communication with the customer, ensuring that all technical questions were addressed promptly. The customer expressed strong satisfaction with both the machine’s performance and the professionalism of the service provided. The presence of an experienced engineer on-site helped minimize downtime and ensured a smooth transition into full production.

This successful installation in Russia highlights Raytu Laser’s commitment to delivering not only advanced laser cutting equipment but also dependable global service support. With powerful machines like the RT3015G 12000W and dedicated engineers such as Wang, Raytu Laser continues to help customers worldwide improve efficiency, enhance cutting quality, and strengthen their competitiveness in the metal fabrication industry.